Monthly Archives: October 2009
Because data loss happenz – how social media could help Zurich Insurance out of a tight spot
Zurich Insurance has just lost a tape on which was data on 51,000 of its customers. I know this because I am one of them. It is pretty major data too – bank account details, address, details of specific items
Because data loss happenz – how social media could help Zurich Insurance out of a tight spot
Zurich Insurance has just lost a tape on which was data on 51,000 of its customers. I know this because I am one of them. It is pretty major data too – bank account details, address, details of specific items
links for 2009-10-22
BREAKING: Google Announces Social Search This, together with the announcement that tweets are now Googleable, could be the start of something big. Google's biggest problem to datehas been the inability to penetrate social media. It looks like they are doing
links for 2009-10-22
BREAKING: Google Announces Social Search This, together with the announcement that tweets are now Googleable, could be the start of something big. Google's biggest problem to datehas been the inability to penetrate social media. It looks like they are doing
Ryan Air versus Easyjet: a clash of stories
Last night I watched the BBC Panorama programme on Ryan Air – an airline that manages to be at the same time successful but hugely unpopular. Funnily enough it coincided with the BBC World’s Fast:track programme, with a segment (featuring
Ryan Air versus Easyjet: a clash of stories
Last night I watched the BBC Panorama programme on Ryan Air – an airline that manages to be at the same time successful but hugely unpopular. Funnily enough it coincided with the BBC World’s Fast:track programme, with a segment (featuring
#trafigura – catch it while you can
You may well know about the case last week of The Guardian versus oil trader Trafigura. The Guardian has been running a campaign against Trafigura concerning dumping toxic waste in west Africa. Trafigura has been very active in using legal
#trafigura – catch it while you can
You may well know about the case last week of The Guardian versus oil trader Trafigura. The Guardian has been running a campaign against Trafigura concerning dumping toxic waste in west Africa. Trafigura has been very active in using legal
Thinking the Unthinkable: Clay Shirky may be wrong (slightly)
Despite being one of the leading gurus on social media, Clay Shirky has only just started publishing his articles via a blog – and a very minimalist and basic blog it is too. I might venture to say this illustrates
Thinking the Unthinkable: Clay Shirky may be wrong (slightly)
Despite being one of the leading gurus on social media, Clay Shirky has only just started publishing his articles via a blog – and a very minimalist and basic blog it is too. I might venture to say this illustrates
The Rise of the Story or Why Social Media may Kill P&G
(Warning – this post is 3,000 words, you may want to get a coffee) Stories have always been a useful medium of communication – but the rise of social media has just made them essential. If you haven’t got a
The Rise of the Story or Why Social Media may Kill P&G
(Warning – this post is 3,000 words, you may want to get a coffee) Stories have always been a useful medium of communication – but the rise of social media has just made them essential. If you haven’t got a
A Twitter tag is McLuhan’s light bulb
I have been working on-and-off over the last few days on a BIG POST about stories and how the social media revolution is putting the story at the centre of not just communications planning, but organisational management as well. As
A Twitter tag is McLuhan’s light bulb
I have been working on-and-off over the last few days on a BIG POST about stories and how the social media revolution is putting the story at the centre of not just communications planning, but organisational management as well. As
#hotelwifishame – a BBC twitter experiment
I have been talking to @carmenlroberts from the BBC World Fast Track programme about social media – in particular using social media to complain. Carmen mentioned that one of her major gripes was the cost some hotels make for use
#hotelwifishame – a BBC twitter experiment
I have been talking to @carmenlroberts from the BBC World Fast Track programme about social media – in particular using social media to complain. Carmen mentioned that one of her major gripes was the cost some hotels make for use
